Terms of use

General contracting conditions for the rental of scooters, bicycles and motorcycles

With these general conditions of the vehicle reservation service, the contractual relationship between the Scooter House lessor and the tenant, the client, is regulated, by virtue of which the former assigns the use of a vehicle to the second for a term and price conditioned according to the conditions of the rental contract.


1. Applicable legal regulation

Access to scooter-house.com is completely voluntary and attributes the status of User to whoever performs it.

These General Contracting Conditions are subject to the provisions of Spanish legislation, which will be applied by Royal Legislative Decree 1/2007. of November 16, which approves the Consolidated Text of the General Law for the defense of consumers and users and other complementary laws, to Law 44/206, of December 29, to improve consumer protection and users, as well as any other regulation that replaces, complements, or modifies the foregoing, as may be applicable.

JetScoot reserves the right to modify, without prior notice, the content of the Legal Conditions in such a way that it recommends that the user read these Conditions each time the site is accessed. At any time, JetScoot reserves the right to. At any time and without the need for prior notice, deny access to this site to those users who violate any of these General Conditions of Use or the particular ones that apply to them.


2. Use of the website

These General Conditions of Use regulate the access and use of scooter-house.com, with the sole purpose of guiding and facilitating the user to enjoy the services offered by scooter-house.com.

The user undertakes to make diligent use of it and the services accessible from scooter-house.com, in full compliance with the Law, good customs and these General Conditions of Use.

In general, the provision of services does not require prior subscription or registration of users. However, Scooter House conditions the use of some of the services to the prior completion of the corresponding User registration.

To register at Scooter House it is mandatory to fill in the fields marked with a seterisk (*) in the registration form. The use of the account and its password is personal and non-transferable, the assignment, even temporary, to third parties is not allowed. It is the User’s responsibility to adopt the necessary measures to safeguard the selected password, avoiding its use by third parties. In the event that the User suspects or knows of the use of his password by third parties, he must inform Scooter House as soon as possible.

All information provided by the User through the services must be accurate and truthful. Updates of said data will be the responsibility of the User. The user will be solely responsible for the inaccuracy or falsity of the data provided.

By filling in the form and clicking on create account, the user declares to have read and accepted the Legal Conditions of Scooter House.

With the insertion of information and / or images in the scooter-house.com portal, the user declares himself the legitimate owner of the intellectual and industrial property rights of the content for the reproduction, distribution and public communication through any of the electronic means existing, without temporal or spatial limit. With this, the User declares to have sufficient rights to insert the information and / or images in the scooter-house.com portal.

The insertion of allegedly illegal material is prohibited by national, community or international regulations, which do not meet the minimum quality parameters, which violate the fundamental rights of people, obscene material and in general that contravenes the principles of legality and honesty.

The User authorizes Scooter House to disseminate and / or modify the content that has been provided. Scooter House has no obligation to control the use that users make of the service, it is not guaranteed that users use them in accordance with the provisions of the Conditions.


3. Rental conditions

The tenant owner must read and accept these terms and conditions of use, be over 18 years old and will be responsible for the rented equipment.

The rented vehicles will be collected at the Scooter House facilities and must be returned to the same place of collection, or to another prior agreement between the parties.

The rented equipment can only be used by the people that the client designates at the time of formalizing the contract.

The lessee receives the vehicle described in the contract in correct working order, maintenance and without deficiencies, except for the observations that may be made when receiving the vehicle in the rental contract itself. In the event that a deficiency is found in the rented vehicle, it is the obligation of the lessee to notify the rental office.

The tenant is obliged to be careful and take the necessary precautions to protect the rented material. The client is obliged at all times to tie up the vehicles correctly when they are not in sight, in any case it is recommended to keep it with him whenever possible. Any type of damage or theft during the rental period will be assumed solely by the client and will immediately assume all replacement costs incurred at market price. In the supposed case of theft, the client must immediately notify the police and file a complaint proclaiming the facts.

At the end of the rental period, a Scooter House representative will determine the delivery conditions of the rented material and will assess the loss or damage caused if necessary.


4. Civil liability and limitations

As a tenant, civil coverage insurance can be applied, but the client is responsible for being insured with adequate coverage against risks that may arise during the rental period. Scooter House will not be responsible or liable for claims for; accidents, blows, injuries or damages caused to themselves and to third parties.

It is totally forbidden to drive negligently, under the influence of alcohol or substances that alter the state of consciousness and / or in states of drowsiness or fatigue that endanger their own integrity, the vehicle or third parties.

The legislated traffic regulations in the area where the vehicles are rented will be detailed by the Scooter House staff before lending the rental. The client and those accompanying them assume all responsibility to circulate respecting the traffic regulations.

The driver is not authorized to circulate in areas, terrain or roads that, due to obstacles or relief and quality of the road surface, endanger the integrity of the vehicle, its wheels or any of its components.

It is forbidden to use the rented vehicles to push or tow other vehicles or trailers, or in sports events or training of any kind.

The lessee is prohibited from assigning, subletting, renting, mortgaging, pledging, selling or in any way giving as guarantee both the vehicle and the rental contract.


5. Forms of payment, guarantee deposit and reservations.

Reservations are made through www.scooter-house.com using a payment card. In most reservations, the client will have to make a payment of € 20 for each rented vehicle or activity and the rest of the amount will be paid in our stores on the day of the reservation.

It will be necessary to leave a security deposit in cash or by credit card. The amount of the deposit varies depending on the type of vehicle used. This amount will be reimbursed once the activity has ended, the rented vehicle is in the same condition as initially.

The lessee shall be obliged to pay the Lessor the amounts mentioned below, which the Lessor has informed the lessee and are included in this contract:

Billing of the rental period according to the prices in the current Rate Table.
Billing in case of delays in the return of the vehicle.
Costs and expenses derived from the damages caused to the integrity of the vehicle and / or theft or reduction of the same in accordance with the provisions of article Accidents, theft and reporting obligation.
Payment of fines and expenses that derive from its management, costs that derive from the stoppage of the vehicle and / or loss of profits.
Costs and expenses derived from the replacement of keys and / or accessories.
Costs and expenses of special cleaning of the vehicle.


6. Cancellations and returns

Scooter House reserves the right to accept or reject a reservation request for any reason, including, but not limited to, the availability of a reservation, an error in the price or in the description or image of the service, or for any error in the reservation.

You can cancel or modify a reservation 48 hours in advance of the start of the rental.

In case of no-show at the agreed time, Scooter House will retain the total rental price already paid. The impossibility of attending the contracted service or an error when making the purchase, will not be valid reasons to proceed with the return. Those that derive from an error attributable to Scooter House or in cases of force majeure, especially meteorological causes that prevent the service from being performed, are excluded from this case.

In the event that the holder does not exchange a one-day voucher with the indicated activity date, it will be considered expired, and its exchange will not be possible. In this case, the holder will not have the right, under any circumstances, to a refund of the amount paid.


7. Scooter House Assistance

In the event of any type of breakdown during the rental period, the contract holder must contact Scooter House customer service. We will always try to proceed as quickly as possible to solve any incident. We have an assistance service for both urban travel and sea routes by jet ski.


8. Disclaimer

By accepting these conditions, the user acknowledges and accepts that Scooter House is not responsible for the prejudices that may arise from, with a merely illustrative and non-limiting nature:

Blockages in the internet network caused by overloads or deficiencies or other electronic systems.
The impossibility of providing the service or allowing access for any reason that is not attributable to it.
Interferences, omissions, interruptions, computer viruses, breakdowns, disconnections in the operational functioning of this electronic system or in the user’s computer equipment.
Of any anomaly of the service for reasons beyond its control and prevent making a reservation effective.


9. Data protection policy

The Landlord informs you that as a tenant you give your express consent for your personal data to be included in a file with restricted access by company personnel in order to facilitate development, complying with Organic Law 15/1999, of December 13, Protection of Personal Character.

Depending on the contract, the Lessor may need to share their data with third parties in order to facilitate the development, control and fulfillment of the contractual relationships maintained.

In the case of commercial communications through email or equivalent channel, and in accordance with the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce, the lessee gives their express consent to send advertising through of said medium. Said consent may be revoked at any time by means of a request sent to the email admin@scooter-house.com.

Scooter House reserves the right to communicate the tenant’s data to financial and credit solvency information files, in accordance with the provisions of current regulations on data protection, if the tenant incurs in any type of non-payment for reasons of the contracted rental services and previous unsatisfactory payment requirement by the lessor.

Any tenant may rectify and cancel their personal data by entering their user account or by sending an email to info@scooter-house.com.